QT-1045Multi-day3
2h4Calgary → Banff → Lake Louise
In 31 days · 8:00 AM · 44 passengers
$7,650.00Estimate
The quote board for today’s charter and motorcoach operators
Charter bus quoting, redefined.
The quote board, booking form and quote builder in one. Every request priced from your rates, checked by you, sent in one click, and chased until it’s booked.
$40 per bus per month, with a 30-day free trial.
1
New requests
Every request from your website, a forwarded email or a pasted one lands here, already priced from your rates.
WHAT IT IS
GridOps is charter bus quoting software for bus, coach and motorcoach companies in Canada and the US.
It replaces quoting from a shared inbox, a spreadsheet and a calculator on your desk. Requests come in from the booking form on your website, from a customer’s email, or from the phone. GridOps prices each one from your own rates: per kilometre or mile, per hour, minimum hours, empty legs, weekends and holidays.
You check the trip and the price side by side, send it in one click, and GridOps follows up until it’s booked.
Your day, changed
What changes when quoting moves onto a board?
The same seven steps of every charter quote. Pick a step to see what changes.
Step 01 of 07A request comes in
Today
It sits in a shared inbox until someone notices it.
WITH GRIDOPS
It lands on the board with a clock running, and your team is emailed.
The quote board
An industry-tested Kanban board, built for charter quoting
Sales teams have run their deals on boards like this for decades: every deal in a column, every next step obvious. GridOps brings the same process to charter bus and motorcoach quoting. Designed for visibility. Designed for action. Designed to convert. Designed for simplicity.
QT-1054 · Round trip12m
Westside Grad Committee
Burnaby → Harrison Hot Springs · 52 passengers
$2,160.00Auto-priced
030 min1 hour2 hours
New
Emails to your team
Now
Your team gets an email with a link to the request
1 hour
Reminder, if nobody has acted
6 hours
Second reminder
6am
One summary of everything still waiting
01
Designed for visibility
See every request, and how long it has waited.
A clock on every new request: green, amber, red, then pulsing.
Your team is emailed at once, reminded at 1 hour and 6 hours, and sent a 6am summary.
See when a customer opens the email and views the quote.
Where your quotes go shows the step that loses the most jobs. Open Insights on the board above.
02
Designed for action
Every card tells you the one thing to do next.
New requests wait on one button: Check & send.
Customer phoned to say yes? Mark accepted, and it’s booked.
Quiet quotes show a Remind button, and follow themselves up after 48 hours.
Booked trips with no bus or driver yet land in your dispatch action queue.
Next step, on every cardQuotes
Summit Dental Retreat
New, waiting 2h
Ridgeview Secondary Band
Looked more than once
Pacific Spirit Choir
No sign it was opened
Harbourfront Tech Summit
Phoned to say yes
Okanagan Wine Tours
Deposit paid
Worth a callBest first
1$3,215.00
Ridgeview Secondary Band
Looked more than onceLarge quote
2$1,385.00
Harbourfront Tech Summit
Trip is closeVehicle releasing
3$1,140.00
Pacific Spirit Choir
No sign it was opened
Automatic follow-ups
Day 0
Quote sent
48 hours
Not opened: sent again. Opened: “Any questions?”
Before the hold lapses
“Your vehicle goes back on sale”
Any time
Stops the moment the customer acts
03
Designed to convert
Win the job while the customer is still deciding.
Worth a call ranks who to phone first, and tells you why.
Quiet quotes are followed up after 48 hours, in your wording.
Customers get an instant price on your website, or you review it first.
The deposit is taken the moment they accept.
04
Designed for simplicity
One board, one click, no retyping.
Cards move from New to Sent to Booked by themselves.
Check & send puts the whole trip beside the price.
Paste a customer’s email and the trip fills itself in.
The same board works on your phone.
Check & send
Chen & Okafor Wedding
The trip
2:45 PMArrive at Pacific Rim Hotel · 15 min early
3:00 PMDepart, 52 passengers
3:25 PMStanley Park Pavilion
2 of 6 coaches free that day
Quote link open
0 days
Bus held
0 hours
To mei.chen@example.com
Copy planner@example.com
Copy planner@example.com
Save as my defaults
Send quote
Four ways in
Four ways in, one board
However a bus charter request reaches you, it lands on the same board, priced from the same rates. Customers can also book on your own website through the charter booking engine.
01
Over the phone
Quote while they’re still on the line.
Build and price the trip in the quote builder as they talk
Customer says yes? Accept the quote for them
Email a payment link or an invoice before you hang up
02
In person
Quote at the counter, or at their office.
Price the trip in front of them, from your own rates
Accept it for them and email a payment link they can pay on the spot
Record cash, cheque or e-transfer if they pay another way
03
By email
Forward it or paste it. GridOps reads it.
Forward to your private GridOps address and it becomes a request
Or paste the email and the trip fills itself in
The customer gets a “we got your request” email at once
04
From your website
An instant price, or your review first.
A booking form as a link, an embed, a Book now button or a pop-up
Simple trips can get an instant price, if you choose
Complex trips, like multi-day, come to you to price
03 · BY EMAIL
Paste an email, get a trip
Drop in the customer’s email and GridOps reads the customer, date, pickup, stops, drop-off, return and passengers. Anything it isn’t sure about is flagged for you, and extras like luggage or wifi become notes.
The customer’s email
From: Priya Nair · Subject: Bus for our Whistler day
Hi there,
We’re looking for a bus for our team’s day trip to Whistler on Saturday, Nov 14. About 48 of us. Pickup at 7:30 AM from the Pacific Rim Hotel, a quick stop at Shannon Falls for 30 minutes, then Whistler Village. We’d head home around 5.
A few people are bringing skis, and wifi would be great if you have it.
Thanks,
Priya, Northshore Events
The trip, filled in
Read from the emailCustomerPriya Nair, Northshore Events
DateSat, Nov 14
Pickup7:30 AM, Pacific Rim Hotel
StopShannon Falls, 30 min wait
Drop-offWhistler Village
ReturnAround 5:00 PM, same dayCheck this
Passengers48
NotesSkis on board, asked about wifiNote, not priced
04 · FROM YOUR WEBSITE
Your booking form, on your own site
Put a booking form on your own website as a link, an embed, a “Book now” button or a pop-up. Choose Instant price, or Review before sending and check every price first.
Your own questions can change the price, and if someone leaves the form halfway, GridOps emails them a link to finish.
Your booking form
What your customer sees
Vancouver → Whistler Village, round trip
Sat, Nov 14 · 7:30 AM · 48 passengers
56-seat coach$1,919.64
Continue to Booking
Thanks, Priya. We have your trip and will email your price shortly.
Priced in the background. Lands in your Submitted inbox to check and send.
Forwarded email
Fwd: Bus for our staff retreat
From your private GridOps address
Ready to quote
Phone call
(604) 555-0142
No email yet, just a number
Lead, under Customers
Your questions, your prices
Ask about bags, alcohol on board or child seats, and let each answer add a charge. You choose whether it’s required and whether it’s taxed.
Multi-day trips, spotted for you
When a request runs over several days, the form asks whether the bus stays, which days it’s needed and about the driver’s hotel, then sends the trip to you to price.
Left halfway? GridOps brings them back
If someone gives their email and leaves your booking form before the end, GridOps emails them a link to pick up where they left off. When they finish, the request lands on your board.
Booking form
Brought backStarted your booking form
Vancouver → Whistler, 48 passengers
Left at step 3 of 4
They gave their email, then stopped
Email: “Pick up where you left off”
Sent by GridOps, with a link back to their answers
Came back and finished
New request on your quote board
Quote builder
Priced line by line, from your own rates
This is charter bus pricing software that works from your own rates. Set your price per kilometre or mile, per hour, your minimum hours and your minimum trip price, and GridOps measures the road distance and driving time for each route, including the drive from your yard and back.
Every line shows its maths
Switch any rule off
Cost and margin on every quote
Below cost needs a manager’s approval
Two ledgers on every quote
What the customer pays and what the trip costs you, side by side. You always know what you’ll make before you send.
Price ledger
What they pay
Every rule on its own line with its maths, like 250 km × $3.10, then tax.
Cost ledger
What it costs you
What the trip costs you: driver time, fuel and the empty legs from your yard and back.
Your margin, worked out
What you make
Price before tax, minus cost, worked out on every quote. Quote below cost and it waits for approval before it goes out.
The real day behind the price
GridOps measures the whole day from your yard and back: driving with guests, parked and waiting, and the empty legs. Only the driving with guests goes on the customer’s quote. The rest is for you.
How the price was built
Every rule shows its maths. Switch one off to see what it’s worth, and watch the total, your cost and your margin change.
How the price was built
Vancouver → Whistler, round trip
56-seat coach · Saturday
Distance
250 km × $3.10
$775.00
Driver time
9.5 h × $95.00
$902.50
Empty legs, yard and back
36 km × $2.00
$72.00
Weekend
+10%
$174.95
Longer trip discount
Over 8 hours, −5%
−$96.22
Bottom-line discount
Taken off by you
off
GST 5%$91.41
Total$1,919.64
Cost $1,560.00 · Margin $268.23Above your cost
Switch a rule off to see the price change.
What you can price
Six round-trip models
Empty legs on their own line
Driver time and fuel from your yard
Weekends
Nights
Holidays, on your local clock
Longer-trip discounts
Multi-day trips
Multi-stop trips
Several vehicles, one quote
Fees only when the customer says yes
Taxes by province or state
Not sure you’re pricing everything? Read about the charter costs operators most often forget.
Quote emails
Every quote email, in your words
Every quote email starts from your own template, one for each kind of trip. Before you send, change the wording for this one customer and see exactly what they’ll get: your logo, the trip, the price and an Accept quote button. Your saved template stays as it was. Every other customer email is covered by the charter bus CRM.
Templates for each kind of trip
Edit the wording for one customer as you send
Copy a second person on the quote
Save your send settings as your defaults
Internal notes
Westmount Grade 6 field trip
S
Sam · Owner · PinnedMon, 4:12 PM
@Dana (Dispatcher)Westmount is confirmed for Friday. Deposit paid, balance by e-transfer Thursday. Slow payer last year, chase it before departure.
D
Dana · DispatcherThu, 3:40 PM
@Thomas (Driver)Bus 14, 8:00 pull-out. Load at the north gate on 24 Ave, not the front office. 52 kids and 4 chaperones, two booster seats coming with them. Teacher on board is Mr. Okafor.
D
Dana · DispatcherFri, 6:52 AM
@Thomas (Driver)The school just called, pickup moved to the arena loop. Same time. Confirm you saw this.
Team notes
Your whole team, talking on every quote
Sales, dispatch and your drivers talk right on the quote, not in a group chat or a sticky note. Leave a note, @mention a person or a whole team, and it follows the quote into the booking.
@mention a person, or all your Dispatchers, Drivers, Sales, Managers or Accounting
Pin the note everyone has to see
Notes follow the quote into the booking
Internal only: the customer never sees them
Deposits
Accepted, paid and on your dispatch board
The customer accepts online and pays by card: a deposit, the full amount, or nothing, as you choose. GridOps charges any balance to the saved card on its due date, and the money goes to your own Stripe account. See how deposits, balances and refunds work in bus company payments.
1Ridgeview Secondary Band accepts
One click on the quote
2Deposit paid by card
30% of the total, to your own Stripe
3Booking created
On your dispatch board, ready to assign
No deposit after 48 hours? The bus goes back on sale and the customer gets a link to pay and secure a bus again.
Customer phoned to say yes? Accept the quote for them, even after the link has expired, then send a payment link.
Optional: customers accept on your own website instead of a GridOps page.
Everything around the quote, already handled
Customer history, email tracking and team controls come with every quote, so nobody keeps a spreadsheet on the side.
Your quotes
QT-1047New$2,480.00
QT-1044Sent$3,215.00
QT-1039Booked$1,340.00
QT-1032LostReopen
Every charter quote in one list
Prefer rows to columns? Switch the board to a list of every quote.
Mark lost, with a reason
Close a quote you lost and record why, so the pattern shows over time.
Reopen a lost quote
Customer came back? Reopen the quote instead of starting again.
Your customers
Northshore Rowing Club
Quote sentSep 2
Quote viewed twiceSep 3
Booked, deposit paidSep 4
Trip completedSep 20
Left a 5-star reviewSep 21
One timeline per customer
Every quote, booking, payment and email for a customer on one timeline.
Reviews after the trip
GridOps asks for a Google review after the trip, with one reminder.
Every price request saved as a lead
Anyone who asks for a price appears under Customers as a Lead, before they book.
Your emails
Opened
Delivered
Clicked
Bounced
Your emails, your words
Reword most of the automatic emails, with your own logo and colours.
Honest delivery status
Delivered, opened, clicked or bounced, for every email you send.
Forms people left halfway
Charter Analytics shows who started your booking form and didn’t finish.
Team and control
OwnerDispatcherSalesAccountantDriver
Dana · Dispatcher changed the price $1,960.00 → $2,040.002:14 PM
Sam · Owner approved a quote below cost2:31 PM
Priya · Accountant recorded an e-transfer of $1,200.003:05 PM
Roles for dispatch, sales and accounts
Owners, dispatchers, sales and accountants each see their own part.
Who changed that price?
Every change to quotes, bookings and payments, with who, when, and what it was before.
Ask Nash
Ask Nash how to do something, or to draft a quote after you confirm.
Pricing
What does charter quoting software cost?
One price per bus for the whole charter quote software: every feature on this page included and no booking fee on charters. The founding operator price is open until December 31, 2026.
Questions operators ask about charter quoting
Can customers get a price on my website straight away?
Yes. Set your booking form to Instant price and customers see a real price from your rates as soon as they enter the trip. Set it to Review before sending and GridOps prices it in the background for you to check first.
Can I check every price before it goes out?
Yes. With Review before sending, nothing reaches the customer until someone on your team checks it and clicks send. Every quote shows how its price was built, line by line.
Does it charge for the empty drive to and from my yard?
It can. Empty legs get their own line, and the yard round trip can be billed at cost or with a markup. On one-way trips you can also charge for the empty return.
Where does the customer’s money go?
Straight to your own Stripe account. Deposits, balances and refunds all run through it.
Does it work in Canada and the US?
Yes. Price in kilometres or miles, charge in CAD or USD, and set taxes by province or state, including GST and HST.
What if a customer just phones or emails me?
Paste their email into a new quote and the trip fills itself in, or forward it to your private GridOps address. If they phone to say yes, accept the quote for them.
How long does setup take?
You can be set up in as little as 24 hours.
Can you bring over my information?
Yes. We can help bring over your information, so you don’t start from a blank page.
What counts as a bus?
Any vehicle that can be booked or dispatched counts as a bus.
Does GridOps take a cut of card payments?
No. GridOps charges no fees on your card payments. Stripe charges its own card processing fees, which are paid to Stripe.
Ready to answer every charter request?
Book a demo to see the booking form, the quote board and the calculator working together. $40 per bus per month, with a 30-day free trial.
Run shuttles or bus tours too? They share the same dispatch board. See everything GridOps does for charter operators.
Last updated September 28, 2026