Charter bus management software
for bus and motorcoach operators
Take the request, price it from your rates, put a bus and a driver on it, and get paid. One system for charter companies in Canada and the US.
$40 per bus a month, every feature included. 30-day free trial.
Quotes. Every charter request on one board, with a clock on each new one. Open a card and verify the price.
WHAT IT IS
GridOps is charter bus management software for bus and motorcoach companies in Canada and the US. It runs a charter from the first request to the final payment.
Requests arrive from the booking form on your website, from a customer’s email, or from a phone call you type in. GridOps prices each one from your own rates, and you check it and send it in one click.
The quote board puts a clock on every request, shows you when the customer opens the quote, and follows up when they go quiet. When they accept, the deposit goes straight into your own Stripe account and the trip lands on the dispatch board, where you put a bus and a driver on it without booking either twice. The balance is charged on its due date.
30 minutes
Response clock
until a new request turns amber on the quote board.
48 hours
Follow-up
before an unopened quote is sent again, by itself.
72 hours
Vehicle hold
a bus is held for a sent quote, by default.
$0
Booking fee
on charters. The money goes to your own Stripe account.
Your charter, changed
Why is bus charter management software better than a spreadsheet and an inbox?
One charter in five steps, from the request to the balance. Pick a step to see what changes, or read why charter dispatch outgrows a spreadsheet.
Win the job
Four ways GridOps wins the charter before a competitor answers.
01
Charter bus booking software on your own website
Take requests day and night from a booking form on your site: a link, an embed, a Book now button or a pop‑up.
Per form, choose Instant price or Review before sending.
Ask your own questions on the form. An answer can add a charge.
Bus charter booking software that spots multi-day trips for you to price, and sends a link to anyone who leaves halfway.
02
How do you answer every charter bus request before a competitor does?
Every request lands on one quote board, with a clock that shows how long it has waited.
Green under 30 minutes, amber to an hour, red after that, pulsing after 2 hours.
Dispatch is emailed when a request lands, reminded at about 1 and 6 hours, and sent a 6am summary.
Paste a customer’s email and the trip fills itself in, or forward it to your own GridOps address.
03
Every quote priced from your own rates, with the math shown
25 pricing rules, plus unlimited custom rules, build each price line by line: per km or mile, per hour, minimums, weekends, holidays and empty legs.
Six ways to price a return trip, and garage-to-garage time and fuel from your yard.
Cost and margin on every quote, with each line’s math shown.
A quote below cost from someone who isn’t an admin waits for approval.
04
Follow-ups that stop the moment your customer answers
GridOps chases quiet quotes for you, and stops as soon as the customer acts.
Unopened after 48 hours: sent again. Opened but not accepted: an “any questions?” email.
A hold about to lapse tells the customer their vehicle goes back on sale.
Each quote has its own reply address, so the customer’s answer lands in its thread.
Run the day
What needs fixing, which bus, which driver: the three answers every dispatcher needs before tomorrow.
05
How do motorcoach operators see every bus, driver and trip at once?
One dispatch board by day or week, as a list or a time grid, with charters, shuttles and tours on it.
An action queue for the next 30 days: missing vehicle, missing driver, driver double-booked, tour sold with no bus.
A printable day sheet and a one-step vehicle swap.
Notes with @mentions on every trip, for dispatch, sales and accounts.
06
Check which buses are free while you quote
See how many vehicles are free on the date while you price the trip.
Hold a vehicle when you send the quote, 72 hours by default.
A fleet calendar by day, week or month, for every bus.
Maintenance and time-off blocks, with buffers either side.
07
Who drives it? The best-fit driver first, contractors a click away
Drivers are ranked by conflicts, availability and hours left in the day.
A driver home screen in the phone’s browser: next trip, today, the week ahead.
An onboarding link collects licence details and a photo.
Job broadcasts to contractors by email, preferred ones first, claimed in one click.
Get paid
How do charter bus operators get paid without chasing deposits?
The deposit is taken by card when the customer accepts, and the money goes to your own Stripe account. More on bus company payments.
The saved card pays the balance on its due date, after a reminder, with overdue reminders at 0, 7, 14 and 28 days.
An unpaid deposit releases the vehicle hold after 48 hours, and the customer gets a link to secure the booking again.
Cash, cheque and e-transfer are recorded too, and refunds follow your cancellation policy.
No booking fee on charters. Stripe charges its own card fees.
One fleet for your charters, shuttles and tours
When a charter takes a bus, that date disappears from the on-demand tour calendar, and the other way round. The dispatch board and the fleet calendar show every line on the same buses.
Shuttle and line runs
Departures, seats and manifests
Routes, timetables, seat sales and a boarding list for every departure, on the same buses as your charters. See shuttle booking software.
Bus tours
Sold by the seat or the whole bus
Group-size pricing, on-demand dates that only show when a bus is free, and a daily email listing any tour sold without a bus. See bus tour software.
What should you look for in charter bus management software?
1. Prices from your own rates
Charter bus reservation software should price every request from your own rates. GridOps shows every line of the price: per km or mile, hours, empty legs and more.
2. A price now, or a check first
Look for a choice per booking form. GridOps shows a real price straight away or holds it for you to check, and multi-day trips always wait for you.
3. A clock on every request
Charter and bus rental companies need to see which request has waited longest. GridOps puts a clock on every request and follows up quiet quotes after 48 hours.
4. Conflict checks for buses and drivers
Coach bus management software should stop you booking a bus or a driver twice. GridOps checks for conflicts before you assign them.
5. Money paid into your own account
Deposits and balances should land in your account, not the software company’s. GridOps pays everything into your own Stripe account.
6. Canada and the US
GridOps works in kilometres or miles, sets taxes by region and runs weekend and holiday rules on your own time zone, for coach charter companies in Canada and charter bus companies in the US.
7. A price you can see before you call
GridOps is $40 per bus a month, with every feature included, and the price is on the website. See GridOps pricing
Help when you need it
Stuck on a charter? Ask Nash.
Built for people who run buses, not software. Type a question in plain words: Nash knows the screen you’re on, takes you to the right page and lights up the button to click.
A help icon next to settings, and 120+ step-by-step guides you can open any time.
A real person when you want one: book a call, or choose guided onboarding and we’ll set GridOps up with your team.
Pricing
What does charter bus management software cost?
$40 per bus a month, with everything on this page included and no booking fee on charters. Book a demo to start your 30-day free trial. The founding operator price, $20 per bus for the first 10 operators, is open until December 31, 2026.
What do charter bus and motorcoach operators ask before switching?
How long does setup take?
You can be set up in as little as 24 hours, and we can help bring your information over.
Do customers have to get an instant price?
No. Each booking form can show a price straight away or hold it for you to check. Multi-day trips are always priced by you.
Does GridOps take a cut of charter bookings?
No. There is no booking fee on charters. Payments go to your own Stripe account, and Stripe charges its own card fees.
What counts as a bus?
Any vehicle you book or dispatch.
Does it work in kilometres and in miles?
Yes. You choose, and taxes are set by region.
Do drivers need to install an app?
No. The driver home screen opens in the phone’s browser.
Can I run shuttles and tours in the same account?
Yes. Each line is switched on in Settings, and they share the same fleet.
Can I take a charter booking over the phone?
Yes. Type the trip or paste the customer’s email into the quote builder. It asks the same questions and prices it the same way as your website form.
See your own charters in GridOps
Book a demo built around your own fleet and your own charters. $40 per bus a month, every feature included, with a 30-day free trial.
Last updated September 30, 2026